Introduction

We support our visitors in various ways, offering help with housing and homelessness issues. We do this with both outreach visits around the Waterside and by running Drop-In Centres. We’re also available over the phone via email and on Facebook.

Drop-In Centres

WE ARE OPEN….
Maybe you just need a place to come and talk about your situation or you are keen to take steps toward a more stable, hopeful future. Our Project Leader and trained volunteers offer a warm welcome and a range of services at our Waterside Drop-In Centres, provided weekly, as detailed below.

You can find us at the following venues:

Blackfield

The Crossings’ Thursday home

Thursdays 10:00am – 1:00pm.

Blackfield Baptist Church Hall, Hampton Lane, Blackfield, Hampshire, SO45 1XA

Hythe

The Crossings’ Saturday home

Saturdays 10:00am – 1:00pm.

Cornerstone, Hythe United Reformed Church, New Road, Hythe, Hampshire, SO45 6BR

Also at

Marchwood

The Crossings’ Wednesday home

Wednesdays 10:00am – 1:00pm

Currently by appointment only on 1st & 3rd Wednesdays of the month – just get in touch to arrange

St John’s Church Hall, Marchwood, Hampshire, SO40 4AZ
(located in the corner of the church grounds by the bus stop)

Hythe DWP pop-up

This is a valuable partnership with the Job Centre Plus in Hythe. One of the team is available to support with housing support as we might at our drop-in centres. Why not ask for your work coach appointment to co-inside with our sessions & chat with us afterwards?

Every 2nd & 4th Thursday of the month. 2pm ’till 4pm

Areas of help can include:

  • form filling or UC applications – “I’m not so good on computers”.
  • assisting with referrals to NFDC – “I’m being evicted” “I’m sofa-surfing”.
  • liaising between tenants and landlords – “I can’t get through to my landlord”.

Our Services

Support

  • A safe space providing the opportunity to talk about concerns in a confidential and accepting environment.
  • Free WiFi, use of a computer and mobile phone charging.
  • Help getting back into accommodation.
  • IT help applying for NFDC’s Homesearch application/benefits

Signposting

  • We work with other agencies – both statutory and other voluntary services in order to offer help accessing housing, benefits, debt and other related issues.  We have information about these offering our visitors the chance to find the best places for the help they are looking for.

Snacks

  • Hot drinks and snacks available.
  • Drinks served in single use disposable cups & where possible most of our snacks are individually wrapped to reduce cross contamination.

Don’t want to come in person?

Some may understandably rather not visit face to face. If that’s you do visit the Contact Us section and get in touch by email, by phone or post a message and we will do our best to help.

Homesearch Registering

Would you like to be considered for New Forest District Council housing? If you are not already you will need to apply to be on the NFDC’s Homesearch Register.

Either follow the link below or come to visit us and we can support you through the process.  Whether you need help using a computer or capturing your ID to upload your information, we can help with your submission. 

You can find out more about Homesearch registering and the new Housing Allocation Policy from the NFDC website here: http://www.newforest.gov.uk/homesearch